Privacy Policy

Introduction

JP's Junk Removal and Property Services LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, submit our forms, or use our junk removal and property services.

Information We Collect

When you submit information through our website quote forms or contact us by phone or text, we may collect the following information:

• Your name
• Phone number
• Email address
• Service address
• Project details and descriptions
• Photos of items to be removed (when submitted via text message)

How We Use Your Information

We use the information we collect solely to operate our business and serve you, including:

• Preparing accurate estimates for junk removal and property services
• Scheduling appointments and service calls
• Sending service updates, appointment reminders, and arrival notifications
• Communicating with you about your project and answering questions
• Providing customer support before, during, and after service

SMS Communications

By providing your phone number and submitting our website forms, you consent to receive SMS text messages from JP's Junk Removal and Property Services LLC related to:

• Estimate confirmations and follow-ups
• Scheduling and appointment reminders
• Service updates and crew arrival notifications
• Customer service communications

Your privacy is important: Your SMS consent and phone number are not shared, sold, rented, or transferred to third parties or affiliates for marketing purposes. We do not use your phone number for unsolicited marketing messages.

Message frequency: Message frequency varies depending on your interaction with our services. You may receive messages when you request a quote, when we confirm appointments, and for service-related updates.

Costs: Message and data rates may apply depending on your wireless carrier and plan.

Opt-out: You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further SMS communications unless you re-opt in.

Assistance: For assistance with SMS communications, reply HELP to any message or contact us directly at (209) 876-0046.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: